Our business consulting services include:
Implementation & Onboarding Optimization
For CEOs tired of deals closing but revenue lagging behind.
We streamline your post-sale delivery so clients go live faster and you get paid sooner. By building scalable playbooks, fixing process gaps, and aligning your teams, we turn your onboarding into a competitive advantage — not a bottleneck.
🔑 Outcomes:
- Faster go-lives & time-to-value
- Repeatable onboarding frameworks
- Increased client adoption & retention
Fractional Head of Implementation
For founders juggling growth while operations lag behind.
Get executive-level implementation leadership without a full-time hire. We build the foundation: scalable processes, cross-functional alignment, KPI tracking, and team enablement — so your company can scale delivery without scaling burnout.
🔑 Outcomes:
- Reduced delivery costs & margin health
- Unified processes across teams
- Better forecasting & resource allocation
Implementation Health Check Sprint
For startups unsure why post-sale feels so chaotic.
A 3-week consulting sprint to audit your current implementation processes, identify critical gaps, and deliver an actionable roadmap for fixing them. Perfect for early-stage companies hitting scaling pains — and need quick, strategic wins.
🔑 Outcomes:
- Clear visibility into bottlenecks
- Prioritized roadmap to fix & scale
- Immediate recommendations for margin & velocity gains
Alata
Alice
Open Sans
Noto Sans
Bebas Neue
Great Vibes
Rock Salt
Exo
Belgrano
Overlock
Cinzel
Indie Flower
Staatliches
Roboto Slab
Lato
Noto Serif
Open Sans
Montserrat
Ubuntu
Rubik
Delius
Amiri
Montserrat
At First Mile Consulting, we help SaaS companies fix the most overlooked (but critical) part of their growth: the first mile after the sale.
“Trusted by founders and operators who needed to turn onboarding chaos into growth.”
Alex was vital to First Dollar's success, stepping into a chaotic startup environment and bringing clarity, structure, and calm to high-stakes implementation projects. He was pivotal in standardizing First Dollar’s implementation motions during a critical phase of the business, and instrumental in launching our largest clients. Through First Dollar’s transition as part of the Inspira Financial family, Alex maintained stability for projects and teams, ensuring a smooth transition.
Emery Cox
There aren't enough positive attributes to describe Alex in the 3,000 character limit text box I have writing this recommendation. Alex is EXTREMELY detail oriented, passionate about his career, thinks outside the box, creative, and a really great person.
Brooke Golombeck
I had the pleasure of working with Alex at First Dollar. He expertly stepped in to lead company-critical implementation projects for key clients, creating structure where little existed before his arrival. His organizational skills and leadership secured the satisfaction of early clients vital to First Dollar's future growth. But this is standard Alex stuff. Detail-oriented and experienced, Alex has successfully built implementation teams at early-stage startups. He's an exceptional implementation leader who will help your organization meet its goals while fostering a collaborative culture.
Josh Hostetler